SezamDS.com is compliant with The General Data Protection Regulation (GDPR) (EU) 2016/679.
It means that we are open about our tracking methods and use of the visitors’ data, and you can freely check what exactly we’re doing to it.
Using any of our services, you agree to the terms of this Privacy Policy and Terms of Use.
Below, you can read more about our reasons and ways to collect and use your data – they are different for our website visitors, company clients, and affiliates.
I am a Sezam website visitor
Sezam website visitors are Internet users who browse any pages on the sezamds.com website and take any actions apart from buying the Sezam products or ordering Sezam services.
What personal details we collect from the Sezam website visitors
- Your email address (in case you voluntarily leave it while downloading informational guides, or subscribing for mass emails, or leaving a comment in the blog section, or sending a query email to the support team)
- Member name and profile photo used to register on Sezam forum (as well as all the messages left by you on the forum threads)
- The data about the browser and device you use to navigate the website
- The way you navigate the website
Why we collect these details from the Sezam website visitors
The data is collected for the following purposes:
- Email addresses are used to give you access to our educational materials and to inform you about our deals and special offers.
- The data about your browser and device is used to personalize the website’s visual appearance and to let you use the website resources to the full extent.
- The way you navigate the store is analyzed to improve the website interface for more excellent users’ satisfaction.
What personal details of the Sezam website visitors we share with third parties
To provide you with the highest quality services, Sezam partners with several external companies (‘third parties’) that also receive some of the collected personal details:
- Aweber (mass mailing service) uses the collected email addresses to create a database out of them and arrange mass delivery of our company newsletters.
- Google Analytics (web analytics tool) tracks your on-site behavior (the date of your visit to the website, the length of each session, the pages you have visited, the number of times you access the website within any month, and similar details) to help us understand the needs and actions of our website visitors, and improve our performance accordingly.
I am a Sezam company client
A Sezam company client is an individual who has purchased at least one product or ordered at least one service from the sezamds.com website.
What personal details we collect from the Sezam clients
- Your first name and last name
- Your email address and/or Skype contact details
- The contents of your order(s) (the exact set of Sezam services ever ordered by you)
- Your payment details
- The data about the browser and device you use to navigate the website
- The way you navigate the store
Why we collect these details from the Sezam clients
The data is collected for the following purposes:
- Your first name and last name are used to verify your identity when you access the products developed for you by the Sezam team.
- Email addresses and/or Skype details are used to establish and maintain contact with you throughout rendering the ordered service and providing post-purchase lifelong support.
- The data about the contents of your order is used to render you the service(s) you have purchased and keep track of them to answer any of your questions that may arise during the post-purchase lifelong support.
- Your payment details are used to perform fraud screening and process the orders.
- The data about your browser and device is used to personalize the website’s visual appearance and let you use the website resources to the full extent.
- The way you navigate the store is analyzed to improve the website interface for more incredible users’ satisfaction.
What personal details of the Sezam clients we share with third parties
To provide you with the highest quality services, Sezam partners with several external companies (‘third parties’) that also receive some of the collected personal details:
- Aweber (mass mailing service) uses the collected email addresses to create a database out of them and arrange mass delivery of our company newsletters.
- Google Analytics (web analytics tool) tracks your on-site behavior (the date of your visit to the website, the length of each session, the pages you have visited, the number of times you access the website within any month, and similar details) to help us understand the needs and actions of our website visitors, and improve our performance accordingly.
- Stripe (an online payment processing service) uses your credit card details to charge you for the order and transfer the money to Sezam.
I am an Sezam affiliate
A Sezam affiliate is an individual that has agreed to the terms of the Sezam affiliate program and registered as an affiliate to promote Sezam services by referring clients to the company.
What personal details we collect from the Sezam affiliates
- Your first name and last name
- Your email address
- Your PayPal account details
- The data about the browser and device you use to navigate the website
- The way you navigate the store
Why we collect these details from the Sezam affiliates
The data is collected for the following purposes:
- Your first name and last name are used to verify your identity when you access your affiliate account.
- Email addresses are used to establish and maintain contact with you throughout your being a Sezam affiliate.
- Your PayPal details are used to send you affiliate commission payments.
- The data about your browser and device is used to personalize the website’s visual appearance and to let you use the website resources to the full extent.
- The way you navigate the store is analyzed to research how to improve the website interface for greater users’ satisfaction.
How we protect your personal information
- Your personal information is only used by a limited number of Sezam company employees eligible to access such data and are obliged to keep the personal details and financial information strictly confidential.
- We store personal information on secure servers that our service providers and we manage. We hold personal data subject to security and access controls, such as username and password authentication.
- According to our customized settings, Google Analytics (web analytics tool) deletes the gathered information on the website users’ behavior in 2 years since every visitor’s last access to the website.
How we use cookies
Cookies are small files that are transferred to your computer through your Web browser. With the help of the cookies, the Sezam site remembers you and recognizes your last activity on the website to improve its performance.
We use cookies for the following purposes:
- To analyze your browser (this way, the website adapts to your device specifics)
- To remember the contents of your order (this way, we understand your preferences and address your requests more efficiently)
- To get generalized data on the Sezam website traffic and site interaction (this way, we understand what better website experiences and additional tools we can introduce further)
If you keep browsing our website after reading this Privacy Policy, you give us the consent to use your details for the purposes explained above.
If you don’t agree to these terms, please leave the website.
You can contact us through the website’s contact form and ask:
- To receive the copy of your details, we have collected
- To delete your details from our system
- To withdraw your consent (if you previously agreed to provide us with the data but then changed your mind)
Thank you for your cooperation!
This document was last updated on April 29, 2021